FAQ | FREQUENTLY ASKED QUESTIONS AND USEFUL INFORMATION
We want you to come and enjoy a charming hotel in Avila like Hotel Don Carmelo and that you do so with all the information you need to make the most of your stay. The opening times, the advantages of booking through our official website, the services for groups, the most outstanding visits and plans in Avila… On this page you will be able to solve all your doubts and, if you need any other information about any aspect, we are at your disposal through our profiles on social networks or through our contact section.
What are the check-in and check-out times?
You can check-in from 14:00h and check-out until 12:00h on the day of your departure.
What are the breakfast times?
Breakfast is served from 07:30h every day of the week. If you need to have breakfast earlier, we can adapt to your schedule if you let us know in advance.
What are the opening hours of the cafeteria and restaurant service?
The cafeteria & restaurant service is available from 07:30h – 12:00h / 19:00h – 23:00h.
INFORMATION ON SERVICES AND FACILITIES
From what age can I access the gym facilities and are there any charges?
Our gym is a free service for all hotel guests and can be accessed from 18 years of age.
What kind of lunches and dinners are served in the cafeteria and restaurant area?
We offer an extensive menu with proposals that you can enjoy in the cafeteria or in the dining room. You can find tapas, mixed dishes, sandwiches, hamburgers, sandwiches, sweets, cocktails… In the restaurant section you can find more information and see the menu in PDF.
Does the hotel have a car park?
Yes, we have a covered parking service for hotel guests. There is a charge for this service. You can ask us when you arrive at the hotel and we will give you all the information you need.
INFORMATION ABOUT DISCOUNTS AND BOOKING ON THE WEBSITE
Is the best price guaranteed when booking through the website?
Yes, always. You can check and compare with other online travel agencies and websites. By booking through our website you will always find the best price for your booking. We guarantee it.
Is it safe to book through the web?
Of course, we work with external companies that guarantee the security and confidentiality of online payments.
Apart from the best price, are there any other advantages to booking through the website?
Yes, we always offer the best price and, in addition, several discounts that you can only enjoy if you book through our website:
Best price guarantee on all our rates for web bookings.
Free cancellation and more flexible than other online sales channels.